Front Office
Overview
Silver Mountain School of Hotel Management offers practical Front Office Training programs designed to prepare individuals for entry-level roles in hotel reception and guest service operations. The course focuses on building essential communication skills, guest interaction techniques, and operational knowledge for real-world application.
Why Study Front Office at SMSH?
Gain essential front office skills to excel in guest-facing roles in the hospitality industry.
Structure
Courses Available
Front Office Training
A course covering telephone etiquette, front office operations, up-selling, and overbooking management.
Topics Covered
What You'll Learn
- Telephone Etiquette and Communication Techniques
- Basic Front Office Operations
- Up-Selling Program
- Overbooking Management and Denial Handling
Admission Requirements
Flexible requirements; no prior experience needed.
your future awaits